BT
Belinda T

1 reviews | Active since Aug 2015

28 Aug 2015, 12:35

Disgusting service

For over two weeks I have been trying to sort out my data problem<br> This is now costing me MONEY<br> I upgraded my contract at the end of July, on upgrading I requested 5G data bundle, which I have been charged for but did not receive, only got 2G plus my free 1G on my contract<br> I have phoned numerous times and spoken to managers yet nobody can give me answers.<br> Disgusting service and still no answers, today I get told it will be sorted out at the end of the month<br> NOT THE RIGHT ANSWER as I have been charged. Sick to death of having to lick ass for things to be done<br> I regret taking a contract out with Vodacom

0
Replies (1)
Vodacom
Vodacom's reply28 Aug 2015, 14:15
Official
Hello BeeTowers,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM

Best regards,