RH
Raeeza H
1 reviews | Active since May 2019
23 May 2019, 10:46
Disgusting service
Since the beginning of the year I've been having issues with my statement, where the amounts don't make sense, and when contacted by the post paid department nothing gets resolved and your case is closed stating it has been resolved. I can't wait for my contract to end
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 May 2019, 11:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 May 2019, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 May 2019, 15:41Dear Raeeza,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you again at 15:30 and there was no answer. We have responded to your query via email.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you again at 15:30 and there was no answer. We have responded to your query via email.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 May 2019, 15:41
Official
Dear Raeeza,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you again at 15:30 and there was no answer. We have responded to your query via email.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you again at 15:30 and there was no answer. We have responded to your query via email.
Regards,
Vodacom Consumer Website Team
Best regards,