RP
Riccardo P
1 reviews | Active since Feb 2019
14 Feb 2019, 15:35
Disgusting service
Vodacom has the worst insurance got a phone which is insured with them and can never get a hold of them. Even the franchise store can't make contact with them. Disgusting to pay an insurance that one can't use.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Feb 2019, 15:36 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Feb 2019, 15:36
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Mar 2019, 08:50 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply12 Mar 2019, 08:50
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,