Disgusting Service!!!!!!!!

Went to Vodacom Menlyn to purchase a data contract in November. The technician was unable to make a connection. After two hours I had no other option than to cancel the contract. I operate a home office and it is imperative that we have connectivity. Vodacom presented several debit orders and I had to cancel these with my bank. This resulted in me having to pay to reverse the debit orders. I have had a cellphone contract with them for many years. I paid my mobile contract via EFT, my account was suspended and then reactivated after proof of payment was received. On 9th January my device was once again deactivated. I have been to Menlyn Customer Care several times and they assured me that the problem was at Head office who did not act on the documentation forwarded for the cancellation. When talking to Head office they again blame shift Menlyn Vodacom Shop. I really find the situation absurb. The whole exercise is a waste of time and money due to employees at Vodacom being inadequate to address this cancellation! Also keeping in mind that I use my device for working purposes and Vodacom is prohibiting me from earning my income