LM
Lothar M
1 reviews | Active since Jan 2018
04 Dec 2018, 10:06
Disgusting service
Received a bill of R 47000.00 for data usage. Have been calling Vodacom, holding 45 minutes on the phone just to find out that they would like to put me through to solutions department, they would possible be able to assist. Website is not working, timeouts and errors all the time. No service whatsoever, just unbelievable.
I really would appreciate it if some one can call me
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Dec 2018, 17:16 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Dec 2018, 17:16
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Dec 2018, 17:27Dear Lothar,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved. Regards Ashwin AbdurahmanConsumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved. Regards Ashwin AbdurahmanConsumer Website Team(SA)
Best regards,
Vodacom's reply05 Dec 2018, 17:27
Official
Dear Lothar,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved. Regards Ashwin AbdurahmanConsumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved. Regards Ashwin AbdurahmanConsumer Website Team(SA)
Best regards,