RS
Ross S

1 reviews | Active since Sept 2018

17 Sept 2018, 13:52

DISGUSTING SERVICE

DISGUSTING SERVICE!!!!!!!!

100% going to MTN!

I have spoken to 100 stupid people at vodacom & one after another have put me through to another person or the PUTDOWN!

You have blocked my number after I have always made payment without fail!

YOU GUYS ARE DISGUSTING! HATE VODACOM AND WILL NEVER RENEW MY CONTRACT WITH YOU!

EVEN HEAD OFFICE didn.t want to help! FFS!

I DO NOT want to speak to a consultant, someone useful contact me URGENTLY!

0
Replies (4)
Vodacom
Vodacom's reply17 Sept 2018, 14:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

RS
Ross S's update17 Sept 2018, 14:22
Reviewer Update
I DO NOT WANT TO SPEAK TO A USELESS CUSTOMER SERVICE AGENT! I AM FED UP WITH YOU GUYS
Vodacom
Vodacom's reply17 Sept 2018, 15:28
Official

Dear Ross

Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.

Have a great day further

Vodacom Consumer Website Team

Best regards,

RS
Ross S's update17 Sept 2018, 15:30
Reviewer Update
STILL NO HELP IM AFRAID - I must now sit with no access to my phone cause of Vodacom's mess up! Love it!