Disgusting Service
I took out a contract with Vodacom on 26 of February 2018 for an amount of R280. I got a notification 2 days ago that something has changed on my credit profile and guess what they have added or duplicated that contract, it's now reflecting as 2 different account one for R280 and another one for R380 I am extremely irritated as this is affecting my affordability and I am unable to do anything called the account to department they asking me.to dispute with NCA why would NCA go duplicate an account no.one is willing to help is the kind of ******* service we paying for. I actually want to cancel this contract and give them back the laptop I am beyond furious. Go to he'll Vodacom
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Jul 2018, 14:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jul 2018, 14:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Jul 2018, 14:44Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jul 2018, 14:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Jul 2018, 10:22Good day Naniki,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
Vodacom's reply05 Jul 2018, 10:22
Official
Good day Naniki,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,