DISGUSTING SERVICE

On Sunday morning 27 May 2018 , i went to upgrade me Vodacom Contract at the Mall of the South , i got there around 8:50 , checked the opening time on the was 9:00 , stood buy the shops door while all the staff were standing about talking and talking “selfies” , so i suspected they were waiting for the Manager to arrive with the Keys. At 9:10 one of the staff who was standing about talking walked up to the door , unlocked and all the staff went inside (remembering i am still standing by the door) and locked the door from the inside, so i thought ok they need to switch everything on, fair enough although be it a bit late. The Staff once inside proceeded to then lie down in the Couches and continue talking and laughing , (remembering i am still standing by the door) At 9:20 i knocked on the door , and one of the Staff got up and can to the door to tell me there is “no electricity” My Complaint is , Surely as **** they could have told me this when they saw me waiting , when they went into the shop an lay on the Couches looking at me standing outside waiting now for Half-an-Hour , just a Simple “sorry we don’t have electricity and we not sure when it will be back on” I find Vodacom`s shop management to be ****ing reprehensible but what else can we expect from the soon to be Zimbabwe and out Quota System