DISGUSTING SERVICE

I app**** online for a cheap contract phone. I was told debit would go off as soon i have received the phone.. That did not happen. I was never informed about a debit that bounced as there was funds in my account. Then the line got suspended. I called customer care about it and was told that the debit did not go through. I asked for the amount which was given and was told what amount would be deducted then my line would be reactivated. I then checked my account and the debit was deducted on the 30 november 2017. Its the 7th of December 2017 and still its not activated. I called customer care again and was told that it takes 3 days to verify the debit after which the line would be active..i spoke again 2 days later to another consultant who then says the other was wrong in telling me that .. So now im sitting with a phone and sim which i am paying for and its not working..Vodacom has no email for complaints or help so i dont know. This is the worst network i have ever had to deal with as there customer care and accounts dept are untrained or they just dont care about you as a consumer. As long as they get paid then its all good while you must run around to get things fixed which they are responsible for.. I WOULD NEVER RECOMMEND ANYONE TO GET A CONTRACT WITH THEM ONLINE OR OTHERWISE