Disgusting service

Good day

I would like to mention how disguisted i am with vodacom's Service, i have reported 2 seperate problems over a week ago and on both occassions i was told that i would receive feedback within 24-48 hrs and i have not received feedback. I have had to call the customer care consultants again and again. I would like to make known that this is now causing a lot of strees and now affecting my health negatively. I am at the point now where i will make it my life mission to expose this terrible service to the world, i will make sure i flood social media as well as printed media with bad publicity for vodacom, as i have been with vodacom since the year 2000, almost 20 years of support and this is the service i receive. Utterly dissappointed.

fault : 826gx5/2eu1qm 12/09 ( using a vodacom sim card in a router and it uses 1 gig data in a hour on 3 seperate occassions all i asked was that a senior technical person tell me why, what service, website,device or application is using so much data and i am still waiting for a response.

fault : A2-6GVY-7401EC 10/09 same problem as above. i was never called by any technical person.

fault : A7 - U16D-PZT8 / A2-6H1A-9MNXU a seperate problem, on my cellphone approximately R42 disappeared from my phone , i called in the customer care agent and they could not tell what happened to the money on the system, as it just showed that the money disappeared again i am still waiting for service from this fault.

as i said earlier, i am going to blacken vodacom's name everywhere and then i am going to cancel my numbers and move to another service provider, because this service is unacceptable.

kind regards

Brett