DISGUSTING SERVICE

I have had cell phone contracts since 2000. I was initially at Autopage, and never once had a problem - an upgrade every 2 years. I am SO sorry my account was passed on to Vodacom direct. after +/- 2 months of corredct billing (since my March upgrade) I have had UNTOLD problems with the billing! I have reported it several times, and only ONCE did they correct their billing! I am CONSTANTLY being charged for 2 handsets! I am a pensioner - and can simply NOT afford this. My last query on 4 September at 15:24 has simply been ignored - AGAIN! I spoke to a Wayne in the accounts dept. Ref no 1- ********** 266586. If this matter is not resolved by tomorrow - I will be contacting the ombudsman. This is now ENOUGH!!!