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Dirk S
1 reviews | Active since Feb 2021
17 Feb 2022, 12:26
DISGUSTING SERVICE
I am disgusted in their service. We have a speed point with them and its taken them 3 weeks to attend to my query and then takes another 2 weeks to replace a terminal which they delivered (BROKEN).AFTER ME complaining the very next day.
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Replies (2)
Vodacom's replyOfficial
17 Feb 2022, 13:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Feb 2022, 13:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Dirk S's updateReviewer Update
21 Feb 2022, 11:24Well, no one could assist. I contacted STILL and with no joy the query was solved this morning. But PATHETIC SERVICE! I was only assisted cause of the complaint on HelloPeter
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Dirk S's update21 Feb 2022, 11:24
Reviewer Update
Well, no one could assist. I contacted STILL and with no joy the query was solved this morning. But PATHETIC SERVICE! I was only assisted cause of the complaint on HelloPeter