JN
Jenny N

1 reviews | Active since Jul 2017

30 Jul 2017, 15:46

Disgusting service

<p>Visited the Vodashop at the Phoenix Plaza on the 30 July 2017.My son wanted to purchase a cover for his Huawei P8 lite.Spoke to the assistant and asked for the slim cover.She proceeded to asssist only to find that this was not the slim cover.</p> <p> </p> <p>My son was in tears as he just spend R200 of his savings and when I approached her she **** that she advised him that this was the right cover.This is not the slimmest cover.I asked for a refund and the assistant went to the manager for help and they refused the refund.</p> <p>Totally annoyed with the service at the store..</p>

0
Replies (2)
Vodacom
Vodacom's reply31 Jul 2017, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply31 Jul 2017, 11:01
Official

Good Day

Kindly note that feedback has been sent to you.

Regards

Dc