1 reviews | Active since Jul 2017
Disgusting service !!!!
<p> </p> <p> </p> <p>On the 14 July I wrote a bad review about Vodacom terrible service . Ula Wiggins Senior consultant was so quick to respond stating that Vodacom will investigate this matter further, its been almost two weeks – no feedback for the Senior consultant or anyone who works for Vodacom . Honestly ,the truth is - they send these mails TO GET RID OF CONSUMERS and NOTHING GETS DONE</p> <p>I have been Vodacom customer for years and I can’t wait for my contract to expire because I’m definitely changing to another network</p> <p> </p> <p>Account no: I ********** -0</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Thobeka Gabela,
Thank you for your patience.
As discussed, your query has been addressed and resolved.
I do apologise for any inconvenience caused.
Regards,
UW
Best regards,
Dear Thobeka Gabela,
Thank you for your patience.
As discussed, your query has been addressed and resolved.
I do apologise for any inconvenience caused.
Regards,
UW
Best regards,
