1 reviews | Active since Feb 2017

12 Jun 2017, 17:08

Disgusting service

<p>Vodacom do not care about their loyal customers. They are rude, unhelpful.</p> <p>we got an account of R40 000 and get cut off. Not so much of a call from them to see why it was so high and when we called, we were told it looked like ********** activity. So we had to go and get an affidavid and sent it to them. Nothing gets done! 2 weeks without a phone which we run our business on. I have been spoken to so badly. Clearly they don't care! I will be taking all 5 contracts away from vodacom and straight to Cell C. Infuriating!</p>

0
Replies (1)
Vodacom
Vodacom's reply12 Jun 2017, 17:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,