Disgusting service!!!

<p>I opened a contract on the 01 May with Bedford Centre Vodacom, and I asked for a certain package but the assistant Lerato gave me a wrong package. So they have been giving me the run around the whole month, Until today(04June).I called the customer care centre and they told me that my contract was terminated and no new package has been activated, the consultant advises that I go to the shop and make sure they sort it out. So I go there... and I'm obviously not happy and I wait in the queue until someone attends to me, and this lady came and I asked to speak to the manager. Then she came back and says the manager asks what it's about? I then explain the whole thing to her and how rude Lerato has been( who was at the desk next to us, so she could hear me) so while we talking, the guy/customer being served by Lerato tells me to leave Lerato alone as she is sorting their stuff out and he starts shouting and cussing and I lose it I defend my self and shout and cuss back. Only then did the manager take a stand to ask us what was going on? The customer continued harrassing me for complaining about the shop's poor service and the Manager (I didn't get his name but he is Indian) said nothing. No apology! No asking the customer to leave me alone! The staff just stood there while I was being bul**** by an older white man. In the end my initial problem is still not sorted. I left the store harrassed and with the same problem. I cannot truly explain how I feel right now!