Disgusting Service.

<p>My colleague and I went to the Vodacom store in Cape Gate (the one on the upper level), to order a cellphone which she was in need of. They received the specific handset that she requested, they came to let her know that the device has arrived after two weeks of waiting. She then went to the store , but when she got to the store, the consultant advised her that the device has already been sold, which does not make sense at all seeing that he came to let her know that the handset is available as it was ordered for her. I think that is enough to upset anyone at this day and age.</p> <p> </p> <p>After a month I, myself went back to the store to purchase a Vodacom nano sim card (prepaid) which I needed for a new cellphone I purchased. Enrique assisted me and I was not impressed with his service at all. He had a stinking attitude and when I asked him how I should go about purchasing the sim card, he spoke over me with an aggressive tone saying that "You need proof of address and ID". He did not give me a chance to explain myself. He mumbled some other words and started laughing while I was walking out of the store. I must say I work in retail and I have never given nor received such pathetic service in my life. I feel that he was really unnecessary for the way he treated me and I will not go back to that store ever again.</p> <p> </p> <p>I went to another Vodacom store which is situated on the lower level of Cape Gate Mall and I received such excellent service from this store, also giving me the nano sim card free of charge with no hassle at all.</p>