1 reviews | Active since Sept 2016

01 Jun 2017, 15:13

Disgusting service

<p>I walked into vodacom and the consultant gave me a number from the automated machine. So as we waiting we see people walking in and being assisted before us and another woman complains also after us. I tell my husband lets just wait our turn finally we get called to a consultant and another white gentleman walks in front of us and sits down so I ask the consultant what's going on cause she called us she says sorry he is a Red VIP so why did you call me. She looks at me and shrugs my protests off as if she nows nothing will happen. I disgusted I even have pictures and she didn't give a damn</p>

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Replies (2)
Vodacom
Vodacom's reply01 Jun 2017, 16:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Jun 2017, 14:30
Official

Dear Customer,

Vodacom has tried contacting you to no avail. Your query has will now be closed. Should you require any assistance, feel free to email us on ***.

Regards

TS

Consumer Website team