DISGUSTING SERVICE

Item: Vodacom
Rating: 1
Author: Melanie S

<p>On the 07/05, I bought R150 And later an additional R55. I closed all my background apps and bought 250mb on NXT LVL. After a few minutes, ALL my data and airtime was finished. I called 111 and the female that answered was totally rude and ended my call and then still BLOCKED my number from calling again. Is this what customer care is???</p>

Helpful (0)

Replies (3)

Vodacom's replyOfficial

08 May 2017, 06:15

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Consumer Website Team

Vodacom's reply08 May 2017, 06:15

Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Consumer Website Team

Vodacom's replyOfficial

10 May 2017, 09:22

Dear Melanie,

Feedback has been provided.

Regards,

Cassandra

Vodacom's reply10 May 2017, 09:22

Official

Dear Melanie,

Feedback has been provided.

Regards,

Cassandra

Melanie S's updateReviewer Update

10 May 2017, 09:37

Hi Cassandra

Who was this feedback given to as i havent received any assistance to date.

Melanie S's update10 May 2017, 09:37

Reviewer Update

Hi Cassandra

Who was this feedback given to as i havent received any assistance to date.