Disgusting Service

<p>I was sold a contract telephonically last year around August from Mondeo Mobile and approved Direct Dealer of Vodacom. I was mislead by the cosultant on the phone with regards to the contract and when I called back to Mondeo Mobile, I asked them to listen to the call and advise. Upon listening to the call, I received a call back in December advising that I was mislead by the consultant and I would received a refund of premiums debited and the contract will be canceled. To date the contract has not be canceled and the premium are still being debited and I have not received any refund. When I called back, the call was escalated and was promised that I will receive a refund within 72 working hours and the contract will be canceled which to date has not happened.</p>