1 reviews | Active since Nov 2016
DISGUSTING SERVICE
<p>I HAVE NEVER BEEN SO DISGUTED WITH VODACOM’S SERVICE. I UPGRADED ONLINE ON SUNDAY 8 JAN AND TO DATE HAVE NOT RECEIVED MY PHONE. WHAT HAPPENED TO OVERNIGHT DELIVERY? YOU ARE QUICK TO TAKE MY MONEY BUT NOT SEND MY PHONE !</p> <p>EVERY OPERATOR I SPEAK TO LIES, I WAS TOLD I WOULD GET MY PHONE ON WEDNESDAY, THEN I WAS TOLD FRIDAY AND NOW ALL OF A SUDDEN ONLY NEXT WEEK.</p> <p>I AM SICK SICK SICK TO MY STOMACH WITH YOUR LIES AND EXCUSES AND THE FACT THAT NO ONE WANTS TO DO THEIR JOB!</p> <p>ALL YOU CAN SAY IS PHONE IS WAITING TO BE DISPATCHED AND YOU GIVE ME A ORDER NUMBER WHICH DOESN’T EVEN EXIST.</p> <p>SO MY PHONE IS SITTING IN YOUR FACTORY BECAUSE YOU ARE TOO INCOMPTENT TO DO YOUR JOB AND SEND IT WITH THE COURIER !</p> <p>WHAT IS SO DIFFICULT ABOUT THIS ??</p> <p> </p> <p>I AM SO SO ANGRY.</p> <p> </p> <p>I WILL TAKE THIS MATTER PUBLIC</p> <p> </p> <p>I WANT MY PHONE COURIERED NOW AND I WANT TO RECEIVE IT BEFORE FRIDAY !</p> <p> </p> <p>RESPOND VIA EMAIL SO I HAVE ALL OF THIS IN WRITING !!!</p> <p> </p> <p>GJ KOFFINAS</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
That is not good enough, i have already been liasing with many consultants and they all have different stories. The fact of the matter is i want my phone delivered !
That is not good enough, i have already been liasing with many consultants and they all have different stories. The fact of the matter is i want my phone delivered !
