1 reviews | Active since Nov 2016

10 Jan 2017, 20:27

Disgusting service

<p>i decided to take contract in my name on the 16th december the consultant assisted me easily after long wait , i had to do transfer of ownership from my fathers name to my name advisor said it will be easy because i already have a 2 gig data account i took out more than a year ago advisor brought the phone even opening it for me said everything is done soo i went on my merry way , just to find out that NOOOOOO the contract is not in my name but in my fathers name No transfer of ownership done now back to square one call centre advisors cant even pick up transfer of ownership explained to me it would have shown thank you Vodacom ill be taking off from work to sort out your messss </p>

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Replies (1)
Vodacom
Vodacom's reply11 Jan 2017, 07:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

Best regards,