ZK
Zanele K
1 reviews | Active since Oct 2017
04 Feb 2020, 12:33
Disgusting Service
The service I received was disgusting I call in to find out why is my airtime always gone when i load airtime then I'm told I subscribed to things I know nothing off , what happens to my airtime now if my subscriber can't even take responsibility of what's happening with my number they don't even want to investigate this matter
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Vodacom's replyOfficial
04 Feb 2020, 14:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2020, 14:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team