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Talitha W
1 reviews | Active since Oct 2012
01 Aug 2022, 08:32
Disgusting service
After cancelling my handset insurance in march. Vodacom decided to just add it again in June, WITHOUT MY PERMISSION. Ive made numerous calls to try get you to sort this out. AND NOTHING!!!!!!!!!!!! YOU HAVE THE WORST CUSTOMER SERVICE I HAVE EVER SEEN
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
01 Aug 2022, 10:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Aug 2022, 10:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Talitha W's updateReviewer Update
08 Aug 2022, 11:27AND ITS STILL NOT SORTED!!!!!! STILL SHOW ON MY ACCOUNT FOR AUGUST AS WELL!!!! AND NOW MY ACCOUNT SHOW ARREARS AND ITS NOT IN ARREARS!!! I DEMAND THIS BE FIXED TODAY OR I WILL LAY A COMPLAINT AT THE CONSUMER PROTECTION
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Talitha W's update08 Aug 2022, 11:27
Reviewer Update
AND ITS STILL NOT SORTED!!!!!! STILL SHOW ON MY ACCOUNT FOR AUGUST AS WELL!!!! AND NOW MY ACCOUNT SHOW ARREARS AND ITS NOT IN ARREARS!!! I DEMAND THIS BE FIXED TODAY OR I WILL LAY A COMPLAINT AT THE CONSUMER PROTECTION
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Talitha W's updateReviewer Update
16 Aug 2022, 16:36Wow!!! And im still WAITING!!! Not even a call from vodacom to give me an update
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Talitha W's update16 Aug 2022, 16:36
Reviewer Update
Wow!!! And im still WAITING!!! Not even a call from vodacom to give me an update