Disgusting & Pathetic Service

<p>I logged a complaint with ICASA because i have been struggling with Vodacom to resolve and ongoing issue on my account where i am unable to buy data. Still there is no resolution, i even sent an email to the CEO email address and still to no avail. I am so shocked and horrified that digusting service levels and no care attitude towards consumers exist like this. I am so fed up that i just took out a new contract with MTN as i cannot use my phone and vodacom still refuses to assist me, i think i have spent no less thatr 12 hours a month on the phone with Vodacom trying to sort out this issue, not to mention the endless system problems they have, just pathetic and disgusting servies levels, i will never take out another contract or advise anyone to do so. Catch a wake up vodacom, your customers keep your business going at the end of the day and after close to 15 years you have just lost my business.</p>