1 reviews | Active since Feb 2017
DISGUSTING, PATHETIC, ***********
Charged R200 for several months after cancellation of my contract. I requested the ***** disputes department to investigate IN MARCH OF THIS YEAR!!! I called again in June after receiving a SUMMONS FROM AN ATTORNEY after I blocked the debits. I was told the ***** dispute was actually never lodged and my case has been referred to the correct department. It is now almost September, I have still not received the decency of a phone call and now ANOTHER ATTORNEY HAS CONTACTED ME. I now have to explain the situation AGAIN. It seems the only department that functions is the collections department. Vodacom is the most pathetic, useless company I have ever dealt with. Maybe consider spending more money on competent staff instead of the multiple attorneys you have?
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
