1 reviews | Active since Nov 2016

27 Feb 2017, 08:54

Disgusting NO Service

<p>Vodacom, I am still awaing the CREDIT you promised me for the unfounded data charges, as well as the invoices for the handset installments which i am happy to pay.</p> <p> </p> <p>I have had to utilise Hello Peter to communicate as there is no means of contacting Vodacom in writing, even your emails state, (Automated Computer generated email. Please do not reply to this email.)</p> <p> </p> <p>Please get your house in order, and submit the requested information!</p>

0
Replies (2)
Vodacom
Vodacom's reply27 Feb 2017, 10:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply27 Feb 2017, 14:23
Official

As per our e-mail communication, this has been resolved.

Regards,

R. Maart

Best regards,