RN
Rowynne N
1 reviews | Active since Jul 2015
11 Aug 2020, 16:07
Disgusting New Business service
I app**** for a contract with Vodacom on the 25 July. I received an approval on the same day, yet I'm yet to be ported to your network, further more the deal I was interested in is no longer available and I was told that there is nothing that can be done
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Replies (3)
Vodacom's replyOfficial
12 Aug 2020, 07:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2020, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RN
Rowynne N's updateReviewer Update
17 Aug 2020, 09:00Just a follow up:
I am yet to be contacted by anyone at vodacom.
The port, only happened on the 14th August, now I am on the vodacom network with cell number ***, I cannot receive calls nor sms's and you guys do not want to honor the initial contract I app**** for.
Seriously I am disgusted by the service of vodacom, if these issues with this sim card is not rectified today please cancel my contract application and release my number so I can port to another service provider
I am yet to be contacted by anyone at vodacom.
The port, only happened on the 14th August, now I am on the vodacom network with cell number ***, I cannot receive calls nor sms's and you guys do not want to honor the initial contract I app**** for.
Seriously I am disgusted by the service of vodacom, if these issues with this sim card is not rectified today please cancel my contract application and release my number so I can port to another service provider
RN
Rowynne N's update17 Aug 2020, 09:00
Reviewer Update
Just a follow up:
I am yet to be contacted by anyone at vodacom.
The port, only happened on the 14th August, now I am on the vodacom network with cell number ***, I cannot receive calls nor sms's and you guys do not want to honor the initial contract I app**** for.
Seriously I am disgusted by the service of vodacom, if these issues with this sim card is not rectified today please cancel my contract application and release my number so I can port to another service provider
I am yet to be contacted by anyone at vodacom.
The port, only happened on the 14th August, now I am on the vodacom network with cell number ***, I cannot receive calls nor sms's and you guys do not want to honor the initial contract I app**** for.
Seriously I am disgusted by the service of vodacom, if these issues with this sim card is not rectified today please cancel my contract application and release my number so I can port to another service provider
RN
Rowynne N's updateReviewer Update
18 Aug 2020, 09:59Thank you for the people involved by assisting in rectifying the issues with my sim card.
Now, what is being done with regard to honoring the contract i app**** for?
image.png 1.41 MB
Now, what is being done with regard to honoring the contract i app**** for?
image.png 1.41 MB
RN
Rowynne N's update18 Aug 2020, 09:59
Reviewer Update
Thank you for the people involved by assisting in rectifying the issues with my sim card.
Now, what is being done with regard to honoring the contract i app**** for?
image.png 1.41 MB
Now, what is being done with regard to honoring the contract i app**** for?
image.png 1.41 MB