1 reviews | Active since Jun 2022
Disgusting. Money making ****!!!
Not even 1 star!!! I'm at dis-believe by the service of Vodacom. My contract is supposed to end on 11/02/2026 and I have been receiving numerous calls in November 2025 and prior advising me to upgrade. I had always advised the consultants calling me that I do not want to upgrade because the contract will be Canceled next year!!!! To my surprise 20/11/2025, I received an SMS saying my contract has been upgraded and completed till 2028 I had to take my fuel and drive into town to Vodacom to fix their mess...I had to take my family time on a Sunday to sit there and wait for assistance.
I WILL cancel my contract and never never ever in my life take anything from Vodacom. I advise you to do the same. They will **** you into paying more and more money even when you don't agree.... They did this to my mom and my Husband this month as well. We were billed to pay the amount after he didn't agree to anything!!!!!!!!!!
I am disgusted by your customer service!!
Vodacom Consumer Website Team
Best regards,
Vodacom Consumer Website Team
Best regards,
Thank you for taking the time to share your concerns with our office. Feedback from valued clients such as yourself helps us identify areas where we can improve our service.
We are pleased to note that your query has been attended to.
Should you need any further assistance with your account, please do not hesitate to reach out.
Kind regards, Consumer Website Team
Best regards,
Thank you for taking the time to share your concerns with our office. Feedback from valued clients such as yourself helps us identify areas where we can improve our service.
We are pleased to note that your query has been attended to.
Should you need any further assistance with your account, please do not hesitate to reach out.
Kind regards, Consumer Website Team
Best regards,