Disgusting lack of service

Disgusted at lack of service from Vodacom Fibre. Logged numerous tickets only for each ticket to be closed without the issue being resolved. This has gone on for months now. Each time I log a ticket, I have to explain my issue to 5 different people who assure me at the end that a technician will be sent out. When I follow up... ticket has been closed again. Today 35 minutes on a call with Vodacom with the same outcome. I'm done!