WB
Waid B
1 reviews | Active since Apr 2024
10 Jul 2025, 15:30
Disgusting. Highly irritated
Would give a -10 for the lies and promises for something so simple . Calling multiple times to be transferred over and over . I have been paying Vodacom 2700 a month and finally it has come to the end of my contract . I spoke to a manger last week who promised the upgrade would be processed but was not and now at the end of this month I must pay additional fees . I will cancel everything if I don’t get the proper help needed cause I have been up to date will all payments .
I was then told by the rewards/ escalation team I would get a call today . Still nothing .
SICK OF BEGGING
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
11 Jul 2025, 08:15 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jul 2025, 08:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
