Disgusting Fibre Service

I took a fibre contract with Vodacom on 14 January 25. I had been given 3 appointments thus far and nobody has pitched to do the installation. I have made numerous calls to vodacom, everytime i am given a new date for the installation and nobody pitches. Also vodacom does not have the courtesy to advise you that they will not be making the appointment. We just have to sit the whole day and wait for them to come. When the support is called, they confirm the booking and advise that they will be coming to do the installation but noboby pitches. When the matter is escalated, they cancel the escalation without resolving the matter. Currently i have no idea when this installation. Shocking service to say the least.