DISGUSTING EXPLOITATION DURING COVID THAT STILL IS NOT REVERSED

I am my wits end, i have escalated both to twitter and the Telephonic Support Desk almost every second week since last year April ( especially during Hard Lock Down ) that , i had no signal, to this end three Numbers on Vodacom were rendered useless because of no connectivity and i kept getting charged after telling them i could not use the service. Even worse they then just decide to Opt me in to Apple service, Showmax and start billing me. I have escalated this to be removed. To date i have no response on the refunds or the escalation to reverse the Apple TV billing which i never opted in for. Whats worse, is that they respond its fixed when its still broken. I have sms reference numbers promising to call me back and the issue is been taken care of . NOTHING NOTHING -