Disgusting ethics from this company

Not even worth the 1 star, vodacom decided to double my debit order amount. I have never missed a payment to them and have proof of this, when speaking to their customers service “advisors” they just kept saying my debit order bounced back. No it did not! The more I tried explaining that I’m LOOKING at my bank statement the more I was told No, there was insufficient funds. And now, what will happen is Vodacom will reply on this post saying an advisor will get in touch. No they won’t. And if they do , THEY WILL NOT HELP!!