NT
Nushy T
1 reviews | Active since Jun 2020
13 Aug 2025, 05:57
******* ...Disgusting
I was billed for an account, handed over to a lawyer for collection as well as reported to the credit bureau when the account was generated five months after I cancelled my contract. I did post on Hello Peter on the 30th of August regarding the above. I was contacted by a Mr L Ferguson from Vodacom. Thereafter I was cc'd in an email from him to a person named Sudeshnie Naidoo requested her to credit the account and update on ITC. To date I have I not received confirmation that this has been done. This is very stressful. I did email him directly for an update but didn't receive any feedback.
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Replies (1)Vodacom's replyOfficial
13 Aug 2025, 06:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Aug 2025, 06:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
