DISGUSTING, DISAPPOINTING AND SHOCKING SERVICE FROM VODACOM

Have been trying to sort out my early upgrade from the end of December to the end of February - for two months I have been back and forward with Vodacom with absolutely no satisfaction - your service is appalling to say the least. Not one thing has gone right from beginning to end and now my billing is incorrect (charged me for my device which I already paid R 3600 in January to a store) and the package that was sold to me with my upgrade I was promised that it would be exactly the same as what I was on but I ran out of airtime in the first seven days of the month and have already spent an extra R 200 on airtime this month. Spoke to an agent last monday who promised they would come back to me in 24 hours to no avail then I contacted Kabelo last week friday because he helped me sort out my first problem with the paying off of my device issue he said he would get back to me on Sunday last week - called him Tuesday and Wednesday to be told he was in a meeting and he would call me back - I am still waiting.... I am beyond frustrated and disappointed in Vodacom and would like someone to contact me to cancel all four of my contracts ASAP. It seems by posting on HELLO PETER is the only way to get anything sorted out in this country. Very very sad....