yH
yudheer H

1 reviews | Active since Jul 2014

07 Dec 2024, 16:17

Disgusting customer services

Vodacom Fibre customer service is non existent. I have been waiting 2 days to speak to a supervisor or manager, left 5 messages for someone to call me. VODACOM, you should fire all your fibre call centre supervisors or managers as they do not know how to take care of customers. I'm done with your disgusting service. Shameel Joosub, you need to know how poor your teams customer service is. 6 days with no Fibre connectivity!!!

0
Replies (1)
Vodacom
Vodacom's reply08 Dec 2024, 11:00
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team