dK
derek K
1 reviews | Active since Dec 2012
07 Oct 2020, 17:40
DISGUSTING CUSTOMER SERVICE VODACOM!
DISGUSTING CUSTOMER SERVICE! I called 082 135 and waited on the line for 20 minutes listening to an answering machine asking me to be patient?!!! Every time I try call, I wait for ages!! How does Vodacom expect a customer to accept this disrespectful service?!! My data bundle I paid for is NOT WORKING!! If it is not fixed within HOURS, I will be cancelling my contract!!! I pay good money for the data contract, and it DOES NOT WORK?!!!!
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Vodacom's replyOfficial
08 Oct 2020, 07:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2020, 07:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team