DISGUSTING Customer Service!! Lie after lie after lie and R4500 later!

<p>I have now had ENOUGH! I cannot wait for my contract with Vodacom to end!</p> <p>After a continuous 5 month struggle of being **** to by numerous Vodacom staff memebers, I have STILL NOT been assisted with my account.</p> <p>Vodacom has 'misplaced' my migration request and forms 3 times, yet keep billing me for the migration penalty.</p> <p>I have now been waiting for feedback from Jaco (Bayside Store) and Claudia (Head Office) for more than 4 months.</p> <p>Whenever I call in, which is 2 - 5 times per day, no one is able to assist me, but promises to call me back.</p> <p>NO ONE has called me back to date. (August - Current date).</p> <p> </p> <p>I have made sure to pay my account when due as well as additional amounts to keep my phone connected, however I refuse to pay one more cent until my money has been reimbursed to me.</p> <p> </p> <p>Every consultant I have dealt with agree's that Vodacom owe me the reimbur*****t yet none of them can give me answers. </p> <p> </p> <p>So sick and tired of these big corporations that DEMAND your debit orders and threaten you with credit handovers, etc yet when they owe you money, they simply DO NOT CARE.</p> <p> </p> <p>I expect URGENT feedback from Vodacom as well as a FULL reimbur*****t into my bank account, I DO NOT Want a credit, or excuses. </p> <p> </p> <p>Many Thanks,</p> <p>Amy</p>