1 reviews | Active since Sept 2014
Disgusting customer service from Vodacom fiber
Over 48 hours ago I posted a negative customer service review for vodacom on this very page. I received a response that someone will be in contact with me. Yet I have received no feedback from Vodacom whatsoever. This is disgusting customer service! No wonder everyone I know has moved on to other providers! I need my fiber to be sorted ASAP. It’s already been 11 days since requesting it!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team