Disgusting Customer Service and Repairs

Booked phone in for repairs on 4th October for distorted sound, couldn't hear nicely as voices are slurred. Flap for charger point not sealing, waterproof safety feature not coming on. <br> Called on 12th Oct only to find out phone was ready from the 6th. Went to collect on the 12th. phone was now scratched and nothing else was repaired, only software upgrade done. Phone went in for new screen, nothing done, arrived 4th November screen still not replaced but now also cracked. Manager Malcolm Gounden basically accused me of cracking it when the crack is on the inside of the LCD. Don't see how its possible for me to do that. Screen was not even replaced after being scratched as well.<br> Re-booked phone in after being contacted by Vodacom Customer Care. Tried contacting various people from Vodacom to have this matter resolved and sent numerous e-mails nothing done. I've been quoted ?4500 for repairs for damages caused by Vodacom. The service is extremely disgusting. This phone has been booked in now the 3rd time, staff, technical staff and Managers are extremely ***********. will be cancelling all contracts with them, as the service is terrible. Attitudes of staff and Manager is despicable.