DISGUSTING CUSTOMER SERVICE AND OUTRAGEOUS BILLS

<p>I cannot wrap my head around the fact that as a paying contract customer i am unable to call the contact centre to escalate my query surrounding the exhorbitant bill i received.</p> <p>Apparently i have exceeded the number of times i, as a consumer, am allowed to contact Vodacom Customer Service. That's a new one from them and definitely a cop out so as not to handle and deal with what i assume are 1000's of calls from irate users that have received their bills. </p> <p>By not being able to log your complaint, Vodacom can still run their debit order against your account and enjoy their bonuses and 13th cheques and report a profitable year!!!! </p> <p> </p> <p>I WANT TO BE CALLED and this matter recitified immediately! I will feel nothing to go to the media as the many other customers have thus far. </p> <p> </p> <p>The past two months with you have been the worst yet. From unresolved queries and ill equipped call centre agents to overbilling and ****************!!!! </p> <p> </p> <p>I expect answers! </p>