1 reviews | Active since Dec 2010
Disgusting customer service
Vodacom has the most disgusting and disrespectful customer service.
For the past few months i've been complaining about data connectivity in our complex Horn-Bill Crest In Orchards.
On teh 4th June i posted review here, one their consultant called to say my ticket has been logged with networking team, to my surprise flowing morning i get sms saying my ticket has been resolved. I dont know how they resolved it without calling me first to comfirm, to make it worse they never even botheres to ask my location.
i even went to twitter all they good in saying is send us your contact details and not even one person calls.
I made it clear on my 1st post i only experience problems in my complex.To make matters worse i have two contacts with vodacom. Im seating here with two device having the same same problem, ive been loyal vodacom customer
you did not even bother asking about my location so which towers are you referring to?
I've been having this issues since last year December, you towers has been down since December?REALLY?
and why does it only happen in my complex? as soon as i step out it works? why ?
LIKE I SAID NO ONE EVEN BOTHERED TO CALL AND EXPLAIN ? WHY DOES IT HAPPEN IN MY COMPLEX ONLY? WHICH TOWERS ARE YO REFERRING TO SINCE YOU FONT BOTHER ASKING ABOUT MY LOCATION?
Please respect your clients
you did not even bother asking about my location so which towers are you referring to?
I've been having this issues since last year December, you towers has been down since December?REALLY?
and why does it only happen in my complex? as soon as i step out it works? why ?
LIKE I SAID NO ONE EVEN BOTHERED TO CALL AND EXPLAIN ? WHY DOES IT HAPPEN IN MY COMPLEX ONLY? WHICH TOWERS ARE YO REFERRING TO SINCE YOU FONT BOTHER ASKING ABOUT MY LOCATION?
Please respect your clients