Disgusting customer service

<p> I reported a signal problem in February 2015 & was told that I would be contacted in 48 hours but that never happened but I kept calling them. In may 2016 I was given a network technician's number whom I contacted and made an appointment to come see & me but all he did was make an appointment but did not bother to show up nor answer his cellphone to date he's still dodging my calls & when I called Vodacom's headoffice I'm told to try and call him from a different number they can not call him themselves how messed up is that? 18 months down the line I'm yet to get a call from Vodacom I have been doing the calling. Their customer service really leaves a lot to be desired. I have tried to contact them via their LIVECHAT on their website but not surprisingly they have blocked me there because it just keeps on saying I have an active chat already. I'm utterly disappointed and upset because I know that had I've been residing in a different area this problem would have been sorted out a long time ago. It no wonder people are taking them to court. At some point I was told to buy Wi-Fi Route which I did & does not work because of the signal and I have tried different routers and nothing works and Vodacom just keeps playing seek & hide with me.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>