Disgusting customer service

What do I have to do to get service from Vodacom? I have been struggling to get my itemised billing for Feb 2015 for 2 weeks. I have phoned their call centre about 10 times ,I have gone to the Midrand branch and Sipho did not even try to assist. I have shouted and threatened that I will log a complaint on Hello Peter, still no assistance. I then spoke to a Supervisor yesterday called Pefsan Lonming, still no joy. I have faxed through my documents on serveral occassions and emailed this through as well. How do you guys operate???? Surely there should be somebody attending to faxes and emails within a specific time frame? In the customer service industry today feedback is provided in 48 hours, clearly not with Vdacom.Vodacom is not even bothered when you expressing your fustration to them!! You passed from pillar to post nobody is taking owenership and helping!!<br> <br> Your service is really disgusting!!!!!<br>