DISGUSTING CUSTOMER SERVICE!

After trying to cancel my contract i got through to a manager and she reversed my account and was told that I was not going to be debited for April 2022.

I then got contacted by Vodacom legal who have stated that i have to pay a cancellation fee even though i was on a month-to-month contract. My initial contract ended 30 May 2021.

I was then told by this lady from Vodacom legal that I SHOULD KNOW that there is a cancellation fee that is within my 2 year contract terms!

This is absolute *******! i have NEVER had such a TERRIBLE experience with anyone like i have had with Vodacom.

I was with Vodacom since 2013 and have moved providers due to the POOR service received! I will NEVER use or recommend Vodacom to anyone!!!!