Disgusting Customer Service

On the 5/12/2015 i had the misfortune of being ridiculed and laughed at by the store manager(Ashwell Louw) and his colleague Kathy Leibenburg at the Bayside Mall Outlet for raising my dissatisfaction for a mobile device that was mis-sold to me on the 28/11/2015. i upgraded my contract on the 28/11/2015. I walked into the store with the intention to purchase a Sony device and I was coerced into buying a LG G4 Beat after the sales consultant advised me that Sony devices' screens crack easily although hesitant i trusted her \professional"opinion to my detriment. The LG device is new but slow"