AF
Ashleigh F

1 reviews | Active since Jan 2018

12 Jan 2018, 13:21

disgusting customer service

While waiting in line for over an hour the customer service was terrible. Countless people went before us when we were told to get a number and stand in line. The staff saw so many people waiting and each decided to take their lunch and walk around instead. This is pathetic. Greenstone mall Vodacom need a check.

0
Replies (1)
Vodacom
Vodacom's reply12 Jan 2018, 14:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team