LF
Lee F

1 reviews | Active since Feb 2017

25 Apr 2017, 09:44

Disgusting Customer Service

<p>To the agent who contacted me today - regarding my data bundle contract - a) you have NO customer s****s whatsoever b) you are rude and obnoxious c) you have no regard for a person who is in the middle of a work day d) you are not Gods gift to Vodacom e) you are giving VODACOM a disgusting name and when I said I would be moving to another service provider - you told me that my contract fee would then DOUBLE and then DROPPED the call. You should not be working with people ...find a farm!</p>

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Replies (1)
Vodacom
Vodacom's reply25 Apr 2017, 10:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team