1 reviews | Active since Sept 2016
disgusting customer service
<p>I took out a contract in June and in a space of two months the phone has been booked in more than 3 times. i am so fed up with vodacom, i am paying every single month for a phone that i dont even have. currently it is sitting in repairs for over 2 weeks, the last time over a month and only for the phone to come back not working. vodacom has been promising to sort out this issue but uptill today i am without a phone. i can cry the way i am so frustrated, never again will i ever do business with vodacom. i want to cancel this contract with immediate effect, i am tired of your'ls lies!! pathethic customer service, vodacom refuses to issue me with a new device, but they never forget to debit my account every month for a phone sitting in repairs. i demand for this contract to be cancel now!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
